HDX EnterprisesHDX Enterprises

SMS Messaging Compliance

HDX Enterprises is committed to complying with all Application-to-Person (A2P) SMS messaging standards and carrier regulations.

Explicit Consent

HDX Enterprises only sends SMS messages to recipients who have provided explicit, written consent to receive communications. All SMS opt-in consent is captured through our contact form with clear disclosure of messaging terms.

  • •Opt-in consent is required before any SMS messaging begins
  • •Consent disclosures clearly state that message and data rates may apply
  • •Recipients can opt-out at any time by replying STOP

Message Content Standards

All SMS messages sent by HDX Enterprises comply with carrier guidelines and industry best practices:

  • •Messages are transactional and relevant to the recipient's inquiry
  • •No unsolicited promotional content or spam
  • •All messages include clear sender identification
  • •Messages include opt-out instructions (STOP to unsubscribe)

Opt-Out & Unsubscribe

Recipients can unsubscribe from SMS communications at any time:

  • •Reply STOP to any SMS message to unsubscribe immediately
  • •Unsubscribe requests are processed within 24 hours
  • •No further SMS messages will be sent after unsubscribe confirmation

Data Security & Privacy

HDX Enterprises protects all phone numbers and personal information collected through SMS opt-in:

  • •Phone numbers are stored securely and never shared with third parties
  • •All SMS communications comply with TCPA (Telephone Consumer Protection Act) regulations
  • •Data retention policies comply with carrier and regulatory requirements

Carrier Compliance

HDX Enterprises works with A2P SMS providers that maintain compliance with all major carriers including Verizon, AT&T, T-Mobile, and others. Our messaging practices adhere to:

  • •CTIA (Cellular Telecommunications Industry Association) guidelines
  • •Carrier network rules and filtering standards
  • •Message rate limiting to prevent spam flagging
  • •Proper sender ID registration and validation

Questions About SMS Compliance?

If you have questions about our SMS messaging practices or compliance standards, please contact us:

Contact Us